Simple, transparent
pricing

Basic

The perfect plan to get started with Cuppa
$0
Free Forever
Shared Inbox
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2 Databases
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2 Playbooks
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15 Day Activity Record
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Try For Free
No credit card required

Pro

For growing Teams
$10/mo per user
minimum 5 seats
Everything in basic, plus
Unlimited Databases
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Unlimited Playbooks
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5 Teams
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Unlimited Touchpoints
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Automations
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Priority Support
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Try For Free
30 day trial, no credit card required

Business +

For scaling businesses
$36/mo per user
minimum 20 seats
Everything in basic, plus
Document Versioning
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Unlimited Teams
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Playbook Automation
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Advanced Permissions
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API Access
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Priority Support
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Try For Free
30 day trial, no credit card required

Basic

The perfect plan to get started with Cuppa
$0
Max 2 seats
Free Forever
Shared Inbox
This is a  tooltip you can add to each feature. Cool, uh?  Edit the text in the symbol properties
2 Databases
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2 Flows
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15 Day Activity Record
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Try For Free
No credit card required

Pro

For growing Teams
$12/mo per user
minimum 5 seats
Everything in basic, plus
Unlimited Databases
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Unlimited Playbooks
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5 Teams
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Unlimited Touchpoints
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Automations
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Priority Support
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Try For Free
30 day trial, no credit card required

Business +

For scaling businesses
$45/mo per user
minimum 20 seats
Everything in basic, plus
Document Versioning
This is a  tooltip you can add to each feature. Cool, uh?  Edit the text in the symbol properties
Unlimited Teams
This is a  tooltip you can add to each feature. Cool, uh?  Edit the text in the symbol properties
Playbook Automation
This is a  tooltip you can add to each feature. Cool, uh?  Edit the text in the symbol properties
Advanced Permissions
This is a  tooltip you can add to each feature. Cool, uh?  Edit the text in the symbol properties
API Access
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Priority Support
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Try For Free
30 day trial, no credit card required

Enterprise

For seats of 50 and more.
Interested in implementing Cuppa into your organisation? We can help.

Contact Sales

FAQs

What is Cuppa?

Cuppa simplifies managing your relationships. Cuppa's streamlined design is built for speed and efficiency — helping high performing teams accomplish great things.

How does Cuppa work?

Cuppa helps you and your team collaborate internally in real time around a customer. Within each customer record, you have a thread where your team can easily share customer-related emails, essential documents, as well as keep track of every interaction. You can even pull information straight from the thread into your reply email - all without navigating to another tab or platform.

Useful resources from
the Cuppa Team

The Impact of Pricing Strategies on Customer Churn.

In growing your business, understanding and managing customer churn emerges as a pivotal challenge. This strategy, if not attuned to customer expectations and market dynamics, can significantly sway customer decisions to continue or discontinue their patronage. The relationship between pricing strategies and customer churn is complex and multifaceted, making it a subject worthy of exploration. This article delves into how different pricing approaches can either contribute to or mitigate customer churn.

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The Future of AI and Automation in Customer Success.

As technology rapidly shapes the way we do things, the role of Artificial Intelligence (AI) and automation in enhancing customer success has become increasingly pivotal. These advanced technologies are not just futuristic concepts but are now at the forefront of business strategies across various sectors. Their ability to streamline operations, personalize customer experiences, and offer predictive insights is revolutionizing how businesses interact with their customers. This article delves into the current state, impacts, and future potential of AI and automation in customer success, highlighting the transformative power these technologies hold in crafting more effective, efficient, and personalized customer interactions.

Read More

Customer Journey Mapping for Success Management

Customer journey mapping, a strategic approach to aligning customer experiences with organizational objectives, plays a pivotal role in success management. This article aims to guide you through the process of creating effective customer journey maps. We'll explore key concepts, data collection methods, and strategies to enhance customer experience, ultimately driving your business towards greater success.

Read More

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