Choose one of our core plans
or get a taste with our Free plan

Basic

Get started with Cuppa
$0
Max 2 seats
Free Forever
Shared Inbox
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2 Databases
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Unlimited Records
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Try For Free
No credit card required

Pro

For growing Teams
$8/mo per user
minimum 5 seats
Everything in basic, plus
Starts with a 7-day free trial. No credit card required
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Unlimited Databases
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Unlimited Jouneys
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5 Teams
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Try For Free
30 day trial, no credit card required

Business +

For scaling businesses
$15/mo per user
minimum 20 seats
Everything in basic, plus
Unlimited Teams
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Automation (coming soon)
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AI Reporting (coming Soon)
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Priority Support
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Try For Free
30 day trial, no credit card required

Basic

Get started with Cuppa
$0
Max 2 seats
Free Forever
Shared Inbox
This is a  tooltip you can add to each feature. Cool, uh?  Edit the text in the symbol properties
2 Databases
This is a  tooltip you can add to each feature. Cool, uh?  Edit the text in the symbol properties
Unlimited Records
This is a  tooltip you can add to each feature. Cool, uh?  Edit the text in the symbol properties
Try For Free
No credit card required

Pro

For growing Teams
$10/mo per user
minimum 5 seats
Everything in basic, plus
Starts with a 7-day free trial. No credit card required
This is a  tooltip you can add to each feature. Cool, uh?  Edit the text in the symbol properties
Unlimited Databases
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Unlimited Jouneys
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Unlimited Teams
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Try For Free
7 day trial, no credit card required

Business +

For scaling businesses
$18/mo per user
minimum 20 seats
Everything in basic, plus
Automation (coming soon)
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AI Reporting (coming Soon)
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Priority Support
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Try For Free
7  day trial, no credit card required

Enterprise

For seats of 50 and more.
Interested in implementing Cuppa into your organisation? We can help.

Contact Sales

2024: The year of customer service-led growth.

Learn how to grow life long customers through exceptional customer service with Cuppa's definitive guide.

FAQs

What is Cuppa?

Cuppa is an email customer support software that allows teams to handle customer email enquires more efficiently. Instead of working on one shared inbox, teams are able to turn emails into tickets and handle each request or collaborate with a team member for complex issues. Give every customer the VIP treatment and a great first impression.

How does Cuppa's shared inbox work?

Cuppa’s shared inbox allows teams to view, manage, and assign incoming emails from a single queue. This ensures that no email goes unanswered and helps in distributing tasks based on team members' expertise, improving response times and customer satisfaction.

How does Cuppa's shared inbox work?

Cuppa’s shared inbox allows teams to view, manage, and assign incoming emails from a single queue. This ensures that no email goes unanswered and helps in distributing tasks based on team members' expertise, improving response times and customer satisfaction.

Can I use Cuppa for personal emails?

Yes, Cuppa allows you to manage personal emails just as efficiently as shared inboxes. You can convert personal emails into conversations, assign tasks to team members, and keep all actions organized in one place.

How does Cuppa help with email ticketing?

Cuppa turns emails into manageable tickets. Each inquiry can be assigned, tracked, and resolved efficiently, ensuring that all customer support issues are handled promptly. This helps in maintaining clear communication and improving overall support efficiency.

How can Cuppa help with real-time collaboration?

Cuppa facilitates real-time collaboration by allowing team members to comment, mention, and assign tasks within an email thread. This keeps everyone on the same page and ensures that issues are resolved quickly and efficiently.