Articles
& Guides

Thoughts on the future of customer support from the Cuppa team.
Why Email Should Be Your Main Customer Support Channel
Small businesses can save money and deliver great customer service by using email as their main support channel. Discover why email ticketing with Cuppa is an affordable customer support solution that lowers stress and boosts customer satisfaction.
Why Email Should Be Your Main Customer Support Channel
April 8, 2025
10 min
Why Email Should Be Your Main Customer Support Channel
Live Chat is Costing You More Than You Think – Here’s a Smarter Alternative
Is live chat support causing more problems than it solves? Discover why businesses are shifting away from live chat and embracing email support to reduce costs, improve efficiency, and enhance customer satisfaction.
Live Chat is Costing You More Than You Think – Here’s a Smarter Alternative
April 6, 2025
5 minutes
Live Chat is Costing You More Than You Think – Here’s a Smarter Alternative
The Top 10 Fastest Growing Industries of 2030
As we approach 2030, understanding which industries are primed for substantial growth is crucial for investors, job seekers, and business strategists. This article explores the top 10 industries expected to see remarkable expansion in the next decade.
The Top 10 Fastest Growing Industries of 2030
January 19, 2025
5 mins
The Top 10 Fastest Growing Industries of 2030