INTRODUCING CUPPA

Collaborative Email Workspace For Agencies.

No matter how big or small you are, Cuppa helps you streamline your team's workflow, so you can give every client the VIP treatment — and a great first impression.

Stay Organised

At the heart of Cuppa are activities: organized spaces for everyone and everything you need to manage a client. In activities, every client interaction is surrounded by client emails, internal team chats, relevant data, and built-in collaboration so teams can work behind the scenes more efficiently to deliver projects on time. 

Track Metrics

Unlock metrics that help you drive exceptional customer service. Track key metrics from email response times to client satisfaction scores.

Core Features

Accomplish more with Cuppa

Do more with powerful features and build better customer relationships.

Share Inboxes

Make it easy for teams to view and manage emails collectively.

Integrations

Bring all your tools together and streamline your workflow.

Manage Clients

Work around your relationships and keep team constantly in the loop.

Automated Workflow

Create rule and automatically loop in the right team members based on active playbook and touchpoints.

Reporting

Track key KPIs - from response time, tag percentages, team performance and more.

Save for later

Temporarily hide emails or tasks from your view, resurfacing them at a later, scheduled time for focused attention.

Ready to get started?

Join over 2,000+ people using Cuppa.

FAQs

What is Cuppa?

Cuppa is a collaborative email workspace for agencies. We help you streamline your workflow so you and your teams can manage clients more efficiently and professionally.

How does Cuppa work?

Cuppa helps you and your team collaborate internally in real time around a customer. Within each customer record, you have activities where your team can easily share customer-related emails, essential documents, as well as keep track of every interaction. You can even pull information straight from the thread into your reply email - all without navigating to another tab or platform.