Whether its from your personal email or from the a shared inbox, easily create conversations and assign the relevant person to solve it.
Sync your Gmail or Outlook emails.
Sometimes, personal emails require action from you or a team member. Instead of leaving them as emails, you can effortlessly convert them into conversations, collaborate with your team, and create actionable tasks—all in one organized space.
Streamline shared mailboxes
Not knowing who’s handling what can lead to slow responses and confused customers. With Cuppa, you can easily view new incoming inquiries and claim them for yourself or assign them to a team member with the right expertise. No matter how you divide the workload, one thing is always certain—you’ll never let anything slip through the cracks.
Keep teams in sync
Work together in real time with your team. Create tasks, store docs, and keep everything about your customer in one place. Just got back from being out of office? No problem—catch up in seconds and jump right in.